Privacy Policy

Last Updated: 17 March 2025

Gladesville Healthcare (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, book an appointment, or engage with our services.

 

1. Information We Collect

We may collect the following types of personal information:

• Name, contact details (email, phone number, address)

• Date of birth and relevant health information

• Payment details for billing purposes

• Website usage data (cookies, IP address, browser type)

• Any other information you provide when booking or contacting us

 

2. How We Use Your Information

We use your personal information to:

• Schedule and manage appointments

• Provide healthcare services and treatment plans

• Process payments and invoices

• Communicate important updates and reminders

• Improve our website and services

• Comply with legal and regulatory requirements

 

3. How We Protect Your Information

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes:

• Secure data storage and encryption

• Restricted access to sensitive information

• Compliance with applicable privacy laws

 

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Healthcare providers involved in your treatment

• Payment processors to facilitate billing

• Legal authorities if required by law

 

5. Your Rights & Choices

You have the right to:

• Access, update, or correct your personal information

• Opt out of marketing communications

• Request the deletion of your data (subject to legal requirements)

 

6. Cookies & Website Tracking

Our website uses cookies to improve user experience. You can manage your cookie preferences through your browser settings.

 

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us.

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.